Domino’s recent ads (by who else) use two very powerful appeals. They first go right for the market leader (Subway) in a taste test. Classic strategy.
CP+B takes the results of that taste test – Domino’s 2 to 1 – and simplifies it in such a memorable way that not only do you like the spot, but the commercial reinforces the big point – Domino’s tastes better. Classic CP+B.
Apparently Subway wasn’t too pleased:
Domino’s response is good. Basically what Apple did when CP+B and Microsoft tried to combat the Mac vs. PC ads.
Which begs the question. Is it worth retaliating against the competition’s campaign? Of course there is no universally applicable rule (this is advertising after all), but I am going to argue ‘no.’
If your 5th grade crush suddenly fell for another guy, what would you do (scratch that – what should you do – logic doesn’t apply to 5th graders)? Go tell her the other guy is a douchebag (or whatever the kids say these days) and that she should like you. OR. Go do your own thing, hopefully impress her, and allow her to make up her own mind.
Show. Don’t tell.
No one likes a whiner, tattle tale or complainer. Even if you combat the other guy’s stance, you’re still reminding consumers of the competitor’s point in the first place. On top of that, your reactive campaign implies to the consumer that the other guy is better so we must attack him.
Now here is where the brave, I’d-love-to-have-you-as-a-client brands should listen up.
Be yourself – yet take chances. Impress by doing your own thing. Peak curiosity. Then start the dialogue. And by dialogue I mean listen to the consumer. Don’t sit their blabbering about how big and great your brand is. Make it about the consumer and their interests. Because after all – no one likes the brand that calls the other brand a douchebag.

